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Enterprise Onboarding Guide

This guide walks enterprise teams through setting up FeatureSignals for organization-wide use. Follow these steps for a smooth rollout.

Phase 1: Foundation (Week 1)​

1. Create Your Organization​

Sign up at app.featuresignals.com and create your organization. Choose your data region (US, EU, or IN).

2. Configure SSO​

Navigate to Settings → SSO and configure your identity provider:

  • Upload SAML metadata or enter IdP details manually
  • Test the SSO connection
  • Enable SSO enforcement for all users

3. Set Up Roles​

Go to Settings → Team and invite your core team:

  • Owners — Full administrative access
  • Admins — Manage projects, environments, and team members
  • Developers — Create and modify flags
  • Viewers — Read-only access for stakeholders

4. Create Project Structure​

Plan your project hierarchy:

  • One project per application or service
  • Environments per deployment stage (development, staging, production)
  • API keys per environment

Phase 2: Integration (Week 2)​

5. Install SDKs​

Choose the appropriate SDK for each service:

6. Create Your First Flag​

Start with a low-risk feature flag:

  1. Create a boolean flag in the dashboard
  2. Integrate the SDK check in your code
  3. Deploy with the flag off
  4. Enable in development, then staging, then production

7. Set Up Webhooks​

Configure webhooks to notify your team of flag changes:

  • Slack integration for real-time notifications
  • CI/CD pipeline triggers
  • Audit trail integration

Phase 3: Governance (Week 3)​

8. Enable Approval Workflows​

For production environments, require peer review before flag changes:

  • Navigate to Approvals in the dashboard
  • Create approval policies per environment

9. Review Audit Logs​

Verify that all changes are being tracked:

  • Check the Audit Log for recent activity
  • Verify before/after diffs are captured
  • Set up log export if needed for compliance

10. Deploy Relay Proxy (Optional)​

For edge caching and reduced latency:

  • Deploy the relay proxy in each region
  • Point SDKs to the relay instead of the API

Phase 4: Scale (Week 4+)​

11. Onboard Remaining Teams​

  • Create projects for additional services
  • Invite team members with appropriate roles
  • Conduct a training session on flag management best practices

12. Establish Flag Hygiene​

  • Define flag naming conventions
  • Set up toggle categories (release, experiment, ops, permission)
  • Schedule regular stale flag reviews

Support​

Enterprise customers receive:

  • Dedicated support with 4-hour SLA
  • Deployment assistance
  • Custom integration guidance
  • Training and onboarding sessions

Contact us at support@featuresignals.com.